CCC Cloud Service Manager Certification Training
09:00 - 17:00
What is the CCC Professional Cloud Service Manager Certification?
The Professional Cloud Service Manager (PCSM) certification from the Cloud Credential Council (CCC) is the first course in the world focused on IT Service Management for Cloud Computing. This certification is globally known as the standard of achievement for service management professionals involved with cloud-based solutions. Organizations that employ PCSMs will have experts on board that can help maximize the business opportunities that cloud is creating.
Why get certified?
CCC’s PCSM designation is a globally recognized certification for Service Management professionals. Being PCSM-certified showcases your service management experience in a cloud environment, relevant skills and knowledge, and demonstrates you are capable to manage the various stakeholders within the enterprise.
- Cloud Service Manager aligned to ITIL
- Provides advice on how to adapt ITIL processes for Cloud Computing
- Introduces new approaches not provided by ITIL
- PCSM was designed to complement and work with organisation’s adoption of ITIL and ITSM
- Course syllabus, content, eBook and white paper written by ITIL Master
*Please note: €1950 this price includes one exam voucher (exam vouchers cost €300)
In an increasingly interconnected and complex IT environment, IT management is under pressure to deliver more agile IT services and adapt to change. Organizations are adopting strategies that include cloud computing in order to meet these challenges and offer repeatable, flexible and scalable services. Service Management professionals are challenged to help organizations optimally ensure measurable service delivery and management in cloud environments.
The Cloud Service Manager course enables participants to design and deliver cloud services. This training is delivered as a 3-day classroom program. The course provides a hands-on, practical approach to understanding how cloud computing and cloud-based services impacts operational processes, and how to adapt existing processes to deliver better services.
The Cloud Service Manager course prepares candidates for the Professional Cloud Service Manager (PCSM) exam provided by the Cloud Credential Council. The Cloud Service Manager course is endorsed, recognized and supported by several key technology vendors and Standards bodies.
Full Course Outline HERE
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